Note that it could take some time for them to respond, but it should take care of your problem.ĭid it work for you? Let us know in the comments below. Tip: Now may be a good time to request a refund for any. 7) Now click Thanks but no thanks, I still want to cancel to confirm subscription cancellation. Click Edit profile, type your new display name and click Save, and then click OK to confirm and save the changes. Click My Account on the drop-down menu and go to Contact details>Edit Profile. 6) Click Cancel Subscription to continue. To do this, sign in to Skype on the web, and click on your name at the upper right side of the screen. Then you’ll notice at the bottom of the page that new button “Continue support request” will appear, click it and it will take you to the next step. In your Skype account settings on the web, click the subscription you want to cancel in the blue bar on the left. If you have to undo the merge, head over to the Skype support page, with the link mentioned above, click Accounts & Passwords, from the right side, select Creating and account. Of course, you will avoid going though a tedious process, if you make sure in advanced which email address you want to use to link the account. “ If you want to unlink your Skype and Windows Live ID, you can contact Skype CS directly “Īs you see, it is possible to undo the merge between a Microsoft and a Skype account, but it is a bit unconventional. To my surprise short after the above response, Skype Support suggested that if you want to unlink the Skype account from the Windows Live ID, you could do it, but you have to contact the company’s support directly. If it says Unlink, click it to detach the id. Now check your Microsoft account id and beside it you can find the Unlink/Not Linked option. You can pause the process if you don't agree with any of the terms of the deletion. Check the boxes indicating that you understand the results of this process. This is extra critical if you use a shared computer. Now, scroll down on the page and go to Account Settings, which you can find under Settings and Preferences. Double-check that you are signed in to the right account. “ there is not an option to remove the integration between the Microsoft account and Skype account. Type on the address bar of your browser and sign in.
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